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Why has my order not arrived?

Please allow the given time frames below for your order to arrive you can check the status of your order by logging in to your account here. If your order has not arrived within the given time frame please click here to create a ticket.

Same day dispatch for all orders placed before 4pm Mon-Fri

Free standard delivery - 2-3 working days

Next working day £5.95 - If ordered Monday to Thursday before 4pm orders will be delivered the next working day. If the order is placed on a Friday before 4pm delivery would be the following Monday. If ordered on a next day delivery after 4pm on a Friday order would be dispatched Monday delivered Tuesday

Express 1-2 Working days £2.95 - 1 -2 Working days 

Click & Collect £2.95 - If ordered before 4pm item will be delivered the next day to your collection point

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