Chat with us
Click or tap the red chat bubble in the bottom right to chat with a live agent. Let them know you've had an issue with receiving your refund and they'll be happy to assist.
We're on the chat Monday-Friday from 9am-5pm.
Create a ticket
We use a ticketing system which connects to your email address. To contact us regarding your refund, please click "Submit a ticket" at the top on this screen and you'll receive confirmation via email.
We're on the phone Monday-Friday from 9am-5pm.
Write to us
Feel free to write to us regarding your refund and a member of our team at head office will get back in touch.
83 Roseville Road
Please note this is a correspondences address not a return address and it is not accessible by the public. To return an order click here.