Contact Us

Contact Information

• I have a question how do I contact you?
• Are you VAT registered? What is your VAT number?
• Profanity Filter
• Do you accept paypal?
• Do you have a store?

Returns Information

• Can I return my item?
• My item is faulty can I return this?
• What is your returns policy?
• My item is not compatible can I return this?
• My item arrived damaged can I have a refund?

View all (10)

Delivery Information

• When will my item be delivered?
• It is saying delivered but nothing has been received where is my item?
• My tracking number is not working
• Can I change the delivery address?
• The tracking just says we will update you when we attempt to deliver your item and still no sign of the item when will my order arrive?

View all (15)

Discount

• I want to order large quantities can you give a quote?
• Can I have a discount code?
• Do you offer bulk discounts?
• If i order more than 1 do i get a discount?
• What’s the cheapest I can buy the item for?

Complaints

• How do I complain?
• I want to make a complaint how do I do this?
• I want to speak to a manager.

Account Information

• How do I change my password?
• Can I have a copy of my invoice?
• Can I change the email address on my account?
• I cant log in to my account can you help?
• Can I have a VAT invoice

View all (9)

Cancellations

• Can I cancel my order?
• How do I cancel my order?

Business account

• How do I open a business account?
• Can I have a business account?
• I want to apply to open a business account.

Reviews

• Where can I write a review?
• How are your reviews collected
• How do i view the product reviews?
• Are your reviews real?

General Product Information

• Will this item be compatible with my device?
• Product Information
• Warranty and after sales protection

Specific Product Information

• Does the smartwatch series 5 allow you to send text messages?
• Are the airpods real?
• I can not pair my earpods can you help?
• My airpods won't pair do you have some better instructions?
• Specific Information