Gear Geek
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Contact Information
I have a question how do I contact you?
Are you VAT registered? What is your VAT number?
Profanity Filter
Do you accept paypal?
Do you have a store?
Returns Information
Can I return my item?
My item is faulty can I return this?
What is your returns policy?
My item is not compatible can I return this?
My item arrived damaged can I have a refund?
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Delivery Information
When will my item be delivered?
It is saying delivered but nothing has been received where is my item?
My tracking number is not working
Can I change the delivery address?
The tracking just says we will update you when we attempt to deliver your item and still no sign of the item when will my order arrive?
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Discount
I want to order large quantities can you give a quote?
Can I have a discount code?
Do you offer bulk discounts?
If i order more than 1 do i get a discount?
What’s the cheapest I can buy the item for?
Complaints
How do I complain?
I want to make a complaint how do I do this?
I want to speak to a manager.
Account Information
How do I change my password?
Can I have a copy of my invoice?
Can I change the email address on my account?
I cant log in to my account can you help?
Can I have a VAT invoice
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Cancellations
Can I cancel my order?
How do I cancel my order?
Business account
How do I open a business account?
Can I have a business account?
I want to apply to open a business account.
Reviews
Where can I write a review?
How are your reviews collected
How do i view the product reviews?
Are your reviews real?
General Product Information
Will this item be compatible with my device?
Product Information
Warranty and after sales protection
Specific Product Information
Does the smartwatch series 5 allow you to send text messages?
Are the airpods real?
I can not pair my earpods can you help?
My airpods won't pair do you have some better instructions?
Specific Information